Responding to the Rohingya Refugee Crisis: The Role of Social Workers in Bangladesh
The Rohingya refugee crisis remains one of Bangladesh’s prolonged and complex humanitarian emergencies. Following the forced displacement of over 750,000 Rohingya from Myanmar in August 2017, refugee camps in Cox’s Bazar have experienced pressure on communities and humanitarian services. This study examines the role of social workers in responding to the crisis across the Kutupalong-Balukhali, Hakimpara, and Jamtoli refugee camps. A qualitative-dominant design was adopted, drawing on 26 in-depth, semi-structured interviews and three focus group discussions, each involving six participants, supported by an open-ended questionnaire administered to participants and secondary documentary sources for triangulation. Qualitative data were analyzed using thematic and content analysis. The findings indicate that social workers play a vital role in linking refugees with services through child protection, gender-based violence prevention, community engagement, mobile outreach, and inter-agency collaboration. The study emphasizes the need for recognition of social work as a humanitarian profession to strengthen humanitarian responses and service delivery.



